Training & Safety at Sea
Our safety and external inspection KPIs are among the best in the industry driven largely by the significant investment we make in seafarer training at sea and ashore to standards far exceeding mandatory STCW requirements.
We run regular crew training seminars at our crewing centres in Dalian and Manila. These are designed to keep officers fully abreast of regulatory requirements, experience feedback and other developments and issues affecting our industry and our teams’ particular areas of focus. Our seminars also seek to address industry and internal incidents and near-misses and, with participant involvement, develop preventive measures.
Other investments we make in training to ensure a class-leading safety culture and service delivery to our customers include:
- regular simulator and computer-based training in Bridge Team Management (BTM), Bridge Resource Management (BRM) and Marine Resource Management (MRM) developed by the Swedish P&I Club
- cultivation of leadership qualities through MRM training for both shore-based and on-board managers, because we believe the success of our safety management system depends heavily on the trained skills of leaders and how leaders approach its implementation at sea, at the ship-shore interface and on shore
- enhanced pre-joining briefings for all sea staff
- training seminars run voluntarily by our experienced Masters and Chief Engineers for our ratings while both teachers and students are on shore-leave
- the review of all staff’s training needs during appraisals to ensure skill gaps are identified and plugged and further development training is on offer
- officer cadet recruitment and training schemes in China (since 2005) and the Philippines (since 2010)
- two to four officer cadets on board each ship
- deployment of Fleet Training Managers to sail on our owned vessels and offer our crew on-the-job training in safety and key operational areas
- multiple Marine & Safety Managers and Training Managers ashore – one for every six ships – conducting fleet safety inspections, navigation audits and providing pre-joining briefings and shore-based support on safety issues
- provision of training, advice and shore-based support from our in-house technical department to enhance the safety of our operations at sea and the consistency of service quality
- allocation of a robust fleet training budget
Through the commitment we make to our crews’ training, safety, motivation and overall job fulfilment, we benefit in return with increased retention of high-quality, loyal seafarers and safe operations.
Ashore, we investment in staff training and leadership development at all levels of the organisation, which enhances productivity, engagement, loyalty and retention and provides a strong foundation for career advancement and succession planning. That investment ashore broadly takes the following forms:
- social and team-building events
- group-wide intranet connectivity and information sharing
- on-the-job training, site visits and company visits
- independently-run classroom and seminar-based training
- leadership and management training
- training in other specialised management tools
The company has a healthy budget for training and development of shore-based staff over 50% of whom annually receive some form of external training provided by local trainers and leading business schools internationally.
Our recruitment and training of international graduate and other young recruits in recent years has armed our teams with keen, talented executives who are now demonstrating their value in our several offices around the world.
We offer a structured three-month trainee programme in which trainees cycle through our various departments, travel on ships, visit dry-docks, spend time with our shipping agents, shipbrokers and customers, and receive an in-depth experience in all facets of dry bulk shipping.